Sediment

Support & Legal

Help, contact, and legal notices

한국어 · English · 日本語

Contact

For questions about the app, your account, billing, or anything else:

Frequently asked

I started in anonymous mode — is my data safe?

Yes. Anonymous accounts are protected by the same security rules as linked accounts; no one but you can access them. However, if you lose your device or uninstall the app, your anonymous fragments can't be recovered. If you're starting to build something you care about, link an Apple, Google, or email account from the Account screen.

Can I export my data?

In v1.0 there is no in-app export button. Email mrbigcho@gmail.com and we'll send you a JSON archive of your fragments and layers (per GDPR Article 20 and equivalent rights elsewhere).

How do I delete my account?

Open Account → "Delete account permanently" at the bottom. All fragments, photos, and AI layers are erased immediately. If you have an active subscription, you'll need to cancel it first via App Store / Google Play's subscription settings, then try again.

I don't like how a layer turned out

Long-press a layer card to delete it; you can re-weave the same period afterward. Credits already spent on the deleted layer are not refunded.

How do I cancel a subscription?

Cancel directly through App Store or Google Play's subscription settings. Pro benefits remain active until the end of the current billing period.

How do refunds work?

Refunds follow the policies of the billing channel:

For other inquiries (e.g., EU 14-day cooling-off, statutory rights), email mrbigcho@gmail.com.

When will push notifications arrive?

v1.0 doesn't include push notifications. They're planned for a later update. Send feedback or requests to the address above and we'll factor them into prioritization.

Legal notices